Contact HyeListing

Need help with a listing, profile, billing, or placement?

Reach out with the account email, listing or profile link, and a clear note about what you need. The more context you include, the faster support can help.

Support details

Send the right details the first time

For billing questions, include the email used at checkout. For listing or profile changes, include the public URL and the exact update you want reviewed.

Email

info@hyelisting.com

Primary customer support and business contact inbox.

Billing changes

Subscriptions are managed through Stripe.

Sign in, open My Profile, then use Manage billing / cancel for self-service subscription changes.

Refund review

Send the checkout email, listing link, and issue details.

Duplicate payments, technical errors, or paid items that cannot be reviewed or published can be checked by support.

Response guidance

Most requests should include your account email and a link.

This helps HyeListing match the request to the correct account or listing.

What can we help with?

Common customer service paths

HyeListing support can help route account, billing, profile, listing, and promotion questions without making customers guess where to go.

Listings and submissions

Questions about a draft, live listing, media upload, category, tags, or edit request.

Billing and subscriptions

Help with Profile Subscription, Business Subscription, Stripe checkout, cancellation, or renewal questions.

Profiles and business pages

Support for profile setup, public profile visibility, contact/social links, photos, videos, or claimed business pages.

Advertising and placement

Questions about Featured Today, category visibility, marketplace spots, launch hero week, and premium placements.